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👋 Dear {{$user->name}},
We regret to inform you that your scheduled ride for {{getDateByFormat($booking->pickup_date)}} {{getTimeByFormat($booking->pickup_time)}} has been canceled. We understand the inconvenience this may cause and would like to provide you with the reason for the cancellation:
Ride Cancellation Reason:
The cancellation could be due to unforeseen circumstances or technical issues. We deeply apologize for any disruption this may have caused in your plans.
- Customer Name: {{$booking->first_name}}
- Booking Reference : {{$booking->booking_id}}
If you need to reschedule the ride or if you have any questions, please feel free to reach out to our customer support team at {{$setting->company_email}} or {{$setting->company_phone}}.. We are here to assist you and ensure you receive the best service possible.
We value your business and hope to have the opportunity to serve you in the future under more favorable circumstances.
Thank you for choosing {{$setting->company_name}}.
Regards,
{{Auth::user()->name}}
{{$setting->company_name}}
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